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Collaborating with purpose driven creatives worldwide to create a brand that truly connects

 Welcome to your Welcome Guide!!

Firstly, I want to say I’m so happy you’re here and congratulations for taking this vital step in your business. I’m truly honoured you’ve chosen to work with me in making your brand come alive.

This client guide is for you to read through before and during our project together. It has all the information you need about our project together and to answer any questions you might not even know you had. I highly recommend reading through everything BEFORE your project start date but also refer back to it as and when you need to during the project. Any questions do not hesitate to ask!

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Communication is key.

The most important step in working together is clear communication from both ends. I work with a client programme called Dubsado that allows me to create a one of kind experience for my clients. As our project starts together you will receive a link to your client portal, this portal will have an area where you can see EVERYTHING from our project together. You can view the contract, payments, forms and all the designs you have been sent and your feedback on them!

Here is a little tutorial of the client portal and how to go about viewing and sending feedback:

 
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Your Client Portal

Password: Mandie

 

 

project timelines

Keeping on track.

Keeping on track with the project is very important in making sure the project runs smoothly and effectively. This can be keeping up with payments, when new designs are due and when feedback is also due. When a project over runs it makes my business hard to manage as it may take my time away from some one else i’m working with and can mess up my whole schedule. Here is an over view of our time together.

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How to provide effective feedback.

Getting great feedback is one of the most important aspects of our project together! Your feedback helps me determine not only what is right but also what is wrong with the design. It’s also important to remember that your brand isn’t for YOU and what YOU like, it’s for your audience and if it’s going to help them buy from you. It’s important to remember that your tastes might not be their tastes. Instead think about who they are and if you think THEY will love it.

Below is some questions you should be asking yourself before reviewing your design.

 
 

 

contact hours

When i’m available

My work life is incredibly busy but so is my home life, especially with my 5 year old little lady. It’s important you know my response time and work hours so you know realistically when I will reply. If you have responded to emailed outside of these time frames please await my reply via my working hours.

Monday: OFF

Tuesday: 9 am - 3pm

Wednesday: 9am - 3pm

Thursday: 9am - 3pm

Friday: 9am - 3 pm

Saturday: OFF

Sunday: OFF

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The design process

How it all works.

Getting great feedback is one of the most important aspects of our project together! Your feedback helps me determine not only what is right but also what is wrong with the design. It’s also important to remember that your brand isn’t for YOU and what YOU like, it’s for your audience and if it’s going to help them buy from you. It’s important to remember that your tastes might not be their tastes. Instead think about who they are and if you think THEY will love it.

Below is some questions you should be asking yourself before reviewing your design.

 
 

 

what will i recieve?

Your final devlivarables

My work life is incredibly busy but so is my home life, especially with my 5 year old little lady. It’s important you know my response time and work hours so you know realistically when I will reply. If you have responded to emailed outside of these time frames please await my reply via my working hours.

Monday: OFF

Tuesday: 9 am - 3pm

Wednesday: 9am - 3pm

Thursday: 9am - 3pm

Friday: 9am - 3 pm

Saturday: OFF

Sunday: OFF

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important guides for you

Learn about branding

Getting great feedback is one of the most important aspects of our project together! Your feedback helps me determine not only what is right but also what is wrong with the design. It’s also important to remember that your brand isn’t for YOU and what YOU like, it’s for your audience and if it’s going to help them buy from you. It’s important to remember that your tastes might not be their tastes. Instead think about who they are and if you think THEY will love it.

Below is some questions you should be asking yourself before reviewing your design.

 
 

 

Frequently Asked Questions

My work life is incredibly busy but so is my home life, especially with my 5 year old little lady. It’s important you know my response time and work hours so you know realistically when I will reply. If you have responded to emailed outside of these time frames please await my reply via my working hours.

Monday: OFF

Tuesday: 9 am - 3pm

Wednesday: 9am - 3pm

Thursday: 9am - 3pm

Friday: 9am - 3 pm

Saturday: OFF

Sunday: OFF

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ADDITIONAL services & add ons

I’d love love love to work with you more..

Getting great feedback is one of the most important aspects of our project together! Your feedback helps me determine not only what is right but also what is wrong with the design. It’s also important to remember that your brand isn’t for YOU and what YOU like, it’s for your audience and if it’s going to help them buy from you. It’s important to remember that your tastes might not be their tastes. Instead think about who they are and if you think THEY will love it.

Below is some questions you should be asking yourself before reviewing your design.